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What is LiveUpdate Administrator and How to Download It

Download LiveUpdate Administrator: A Guide for Symantec Users

If you are using Symantec products for your endpoint security and management, you might want to download LiveUpdate Administrator (LUA) to keep your products updated with the latest content. LUA is an enterprise web application that lets you manage Symantec updates on multiple internal LiveUpdate servers. You can download the updates from an external site to the internal LUA server, called Distribution Centers, and then distribute them to your clients. In this article, we will show you what LUA is, how to download it, how to configure it, and how to troubleshoot it.

What is LiveUpdate Administrator?

LiveUpdate Administrator is a tool that helps you manage the content updates for various Symantec products, such as Endpoint Protection, Data Loss Prevention, Mail Security, and more. LUA allows you to download the updates from an external Symantec LiveUpdate server to an internal LUA server, and then publish them to Distribution Centers where your clients can download them. You can also send the updates to a Testing Distribution Center before publishing them, so you can test them before releasing them to your entire environment. LUA gives you more control over the update process, such as scheduling, bandwidth, filtering, and reporting.

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Benefits of using LiveUpdate Administrator

Some of the benefits of using LUA are:

  • You can reduce the network traffic and bandwidth consumption by downloading the updates only once from the external server and then distributing them internally.

  • You can customize the update content for different products and groups of clients according to your needs.

  • You can schedule the download and distribution of updates at convenient times for your organization.

  • You can test the updates before publishing them to ensure they work properly and do not cause any issues.

  • You can monitor and report on the update status and activity of your clients.

System requirements and compatibility

Before you download LUA, you should check the system requirements and compatibility with your Symantec products. The latest version of LUA is 2.3.11, which supports English and Japanese languages only. The system requirements for LUA 2.3.11 are:

  • Operating system: Windows Server 2016 or 2019

  • Processor: 2 GHz or faster

  • Memory: 4 GB or more

  • Disk space: 20 GB or more

  • Network: Internet connection for downloading updates

You can find more information about the system requirements and compatibility at .

How to download LiveUpdate Administrator?

Once you have verified that your system meets the requirements and is compatible with your Symantec products, you can proceed to download LUA from the official source.

Download sources and files

The official source for downloading LUA is .

The install files for LUA are in .exe format, which are self-extracting archives that contain the setup files. There are two files available, one for English (LUAESD_EN_1659357765468.exe) and one for Japanese (LUAESD_JP_165 9357765468.exe). You can download either file depending on your preferred language. The file size is about 1.2 GB, so make sure you have enough disk space and a stable internet connection before downloading.

Installation steps and tips

After you have downloaded the install file, you can follow these steps to install LUA on your server:

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  • Double-click the .exe file to extract the setup files to a temporary folder.

  • Run the setup.exe file from the extracted folder.

  • Follow the instructions on the installation wizard. You will need to accept the license agreement, choose the installation folder, and enter the administrator password.

  • Wait for the installation to complete. It may take several minutes depending on your system performance.

  • Click Finish to exit the wizard. You can optionally launch LUA from the Start menu or the desktop shortcut.

Some tips to keep in mind when installing LUA are:

  • You should install LUA on a dedicated server that is not used for other purposes.

  • You should disable any antivirus or firewall software that may interfere with the installation or operation of LUA.

  • You should backup your existing LUA settings and data before installing a new version of LUA.

  • You should review the release notes and new features of LUA before installing it to learn about any changes or enhancements.

How to configure LiveUpdate Administrator?

After you have installed LUA, you need to configure it to download and distribute the updates for your Symantec products. You can access the LUA web console from any browser by entering the URL You will need to log in with the administrator password that you set during the installation. The web console has four main tabs: Dashboard, Configuration, Reports, and Help. In this section, we will focus on the Configuration tab, where you can set up your update settings.

Update the product catalog

The first thing you need to do is update the product catalog, which is a list of all Symantec products and their update content that are supported by LUA. The product catalog is updated automatically every 24 hours, but you can also update it manually by following these steps:

  • Go to Configuration > Product Catalog.

  • Click Update Now.

  • Wait for the update process to complete. You can check the status and progress on the same page.

Updating the product catalog ensures that you have the latest information about the available updates for your Symantec products.

Add products to the product list

The next thing you need to do is add the products that you want to update to your product list. The product list is a subset of the product catalog that contains only the products that you are using in your environment. You can add products to your product list by following these steps:

  • Go to Configuration > Product List.

  • Click Add Products.

  • Select the products that you want to add from the Available Products list. You can use the filters and search box to narrow down your selection.

  • Click Add Selected Products.

  • Review and confirm your selection on the Selected Products list. You can remove any products that you do not want by clicking Remove Selected Products.

  • Click Save Changes.

Adding products to your product list allows you to customize and manage the update content for each product according to your needs.

Create a download schedule

The next thing you need to do is create a download schedule, which is a set of rules that determines when and how LUA downloads updates from an external Symantec LiveUpdate server. You can create multiple download schedules for different products and groups of clients. You can create a download schedule by following these steps:

  • Go to Configuration > Download Schedule.

Click Add Sche


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